RankPeek tracks your products reviews, ratings and ranking across 30 major online retailers. All of your product data is consolidated on a single dashboard which can be shared across multiple team members within your company.
From your RankPeek dashboard you can easily keep track of your product performance across multiple online retailers, RankPeek also provides actionable insights enabling brands to improve their product's ratings and reviews.
From product reviews our platform automatically extracts the sentiments, helping brands to learn which customer review needs their immediate attention.
RankPeek offers in-built CRM tools that enables brands to interact with their product reviewers, resolve their queries or thank your consumers for their positive feedback, it's all possible with RankPeek.
RankPeek also provides integrations with SalesForce Service Cloud & Lithium Social Dashboard
To add a new product on your RankPeek dashboard for monitoring, you just have to add relevant product links from Amazon, BestBuy, Walmart and Newegg. RankPeek will start monitoring the reviews, ratings and rank, within 48 hours data will start appearing on your dashboard.
Once you have added your product links, RankPeek will start importing all product data such as reviews, ratings and rank. RankPeek intelligently converts your product data into insights and analytics.
RankPeek collects this data from 30+ major local and international online retailers.
You can create alerts based on product rank, rating or review.
For example you can create an alert for your product rating on Amazon, if RankPeek sees that your product rating drops below 3-4 stars it will automatically send you and email addresses of your choice an instant notification.
With RankPeek you can easily respond to product reviewers from your RankPeek dashboard.
RankPeek offers product data APIs that can be used to integrate RankPeek data within your CRM or other customer support tools.
We are offering direct integration with Lithium and Salesforce. More direct integrations will be added in the future.